Privacy Policy

1. Introduction

This Privacy Policy applies to YuktaAI, a product operated by Rock Paper Runway ("we", "us", or "our"). We are committed to protecting your data and ensuring all information is handled securely, responsibly, and transparently.

By using YuktaAI ("Service"), you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

Business Information

• Company name
• Contact details (name, email address, phone number)
• Account and billing information

Usage Data

• Interaction data with AI agents
• Platform usage metrics
• Performance and analytics data

Customer Interaction Data

• Conversations between users and AI agents
• Queries, responses, and contextual interaction data

Uploaded Content

• Documents, FAQs, product data, and other materials provided by you to power the AI system

3. How We Use the Information

• Provide and operate the AI Agent platform
• Generate AI-driven responses and interactions
• Improve system performance and user experience
• Deliver analytics and insights
• Maintain system security and reliability

4. AI Data Processing

• Data is processed to generate responses using AI models.
• We do not use your data to train public or shared AI models.
• Your data is only used within your configured environment to deliver the Service.

5. Data Storage and Security

We implement appropriate technical and organisational measures including:

• Data encryption
• Secure infrastructure
• Access control mechanisms

Each customer's data is logically isolated to prevent unauthorised access.

6. Data Sharing

We do not sell your data. We may share data only:

• With trusted infrastructure providers required to operate the Service
• When required by law or regulatory authorities

7. Data Retention

We retain data only as long as necessary to provide the Service and comply with legal obligations. You may request deletion of your data at any time.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing

To exercise these rights, contact us at contact@rockpaperrunway.com.

9. Third-Party Integrations

YuktaAI may integrate with third-party platforms such as CRM systems, messaging platforms, or other business tools. When using such integrations, their respective privacy policies may apply.

10. Cookies

We use cookies to operate the platform and collect analytics data. See our Cookie Policy for full details.

11. Updates to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with the revised effective date. Continued use of the Service after changes constitutes acceptance.

12. Contact

Email: contact@rockpaperrunway.com
Operator: Rock Paper Runway (YuktaAI)
Website: yuktaai.com